Shipping Policy

GoSeller (“we”, “our”, “us”) is a technology platform that enables independent merchants to create, manage, and operate their online stores. We do not sell, ship, or deliver any products listed on merchant stores using our platform.

This Shipping Policy explains our role and the responsibilities of merchants who use our services.

1. We Do Not Ship Products

GoSeller does not:

• Ship or deliver any products
• Manage logistics, couriers, or transportation
• Handle packaging, dispatch, or tracking
• Guarantee delivery timelines

All physical goods sold through stores built on our platform are solely shipped by the respective merchants.

2. Merchant Responsibility

Each merchant using our platform is fully responsible for:

• Their own shipping methods and carriers
• Shipping fees and delivery timelines
• Packaging and dispatch
• Tracking information
• Handling lost, delayed, or damaged shipments
• Compliance with regional and international shipping regulations

Customers must review the merchant’s individual shipping policy before placing an order.

3. No Liability for Shipping Issues

GoSeller is not liable for:

• Delays in delivery
• Lost, stolen, or damaged packages
• Incorrect shipping information provided by customers
• Courier errors or service failures
• Customs delays or import restrictions

Any shipping‑related disputes must be resolved directly with the merchant or their chosen courier.

4. Tracking & Delivery Updates

Tracking information (if provided) is generated and shared by the merchant, not by GoSeller.
We do not verify or control the accuracy of tracking updates.

5. Digital Products

If a merchant sells digital goods, delivery is handled directly by the merchant.
GoSeller does not deliver or host merchant digital products unless explicitly stated.

6. Contact for Shipping Questions

For any questions about your order’s shipping status, delivery, or tracking, please contact the merchant from whom you made the purchase.

GoSeller cannot assist with shipping inquiries.