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FAQ

GoSeller FAQs: Store Setup, Catalog Maker, Payments & Shipping

Everything you need to know about creating your store catalogs payments and running your business on GoSeller.

GoSeller Platform

Getting started & common questions

Store creation catalogs subdomains payments shipping legal pages and support — all covered.

Sign up as a seller, add your store name, logo and a few products, and publish. Your branded storefront goes live on an instant subdomain — no coding, no developer, no hosting to buy.

It turns your product list into a branded PDF or image catalog in one tap. Share it on WhatsApp, Instagram or as a link — ideal for offline and wholesale selling.

Yes. The GoSeller vendor app lets you add and edit products, manage inventory, process orders, track earnings, get order notifications and update your store profile from your phone.

Every store gets an instant subdomain like yourbrand.mygoseller.com, ready to share the moment you publish.

Yes. Free SSL is included on every store so your customers always see a secure, trusted connection.

Not yet. Custom domains are not available on the current plans. Every store runs on a free yourbrand.mygoseller.com address with SSL, which you can share on WhatsApp, Instagram and anywhere else.

Customers can pay online with UPI, cards, net banking and wallets through Razorpay, or choose cash on delivery.

Set shipping costs by zone, restrict delivery areas and assign delivery staff. Customers get live order tracking updates.

Yes. Every store launches with ready-made About, Terms, Privacy, Refund, Return, Cancellation and Shipping pages — auto-filled with your store name and editable anytime.

Not at the moment. A customer wallet and loyalty points are not available on the current plans. You can reward repeat buyers with discount coupons from your seller dashboard.

Reach the team through the contact page or raise a support ticket from your account. Higher plans include priority support and store-setup help.

New seller accounts follow GoSeller’s standard approval process, and the team activates the store once it is reviewed.

Still have questions

Our team is happy to help you get your store up and running.

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