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An online store with cash on delivery

Many buyers in India still prefer to pay when the parcel arrives. Offer cash on delivery alongside online payments and win more first-time orders.

Why COD matters for small businesses in India

First-time buyers often do not trust a new store enough to pay in advance. Cash on delivery removes that worry, which is why it helps new and small sellers get their first orders. Offering both COD and online payment lets each customer choose what feels safe.

How COD works in your GoSeller store

  • Turn it on at checkout. Customers choose cash on delivery or online payment when they place an order.
  • Control where you deliver. Set delivery zones and pincode restrictions so you only accept orders you can deliver.
  • Keep buyers informed. Live order status reduces missed deliveries and "where is my order?" calls.
  • Manage orders on your phone. Confirm, pack and update orders from the seller app.

Reduce failed COD orders

COD orders can be refused at the door. Confirm orders by phone or WhatsApp before you ship, show clear photos and sizes, and share realistic delivery times. Read our guide on how to reduce COD returns.

Cash on delivery FAQs

Yes. GoSeller stores support cash on delivery at checkout, alongside online payments.

Yes. Customers choose cash on delivery or online payment through Razorpay when they check out.

You can set delivery zones and restrict orders to the pincodes you serve, so customers outside your area know before ordering.

Start taking COD orders

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